Automated Telephone Verification Scam

Automated Telephone Verification Scam

August 16, 2011

Don't give out your personal information over the phone.

You may have heard on the news or radio of a telephone scam that is going around. It starts with a phone call. The automated voice on the line states they are calling from your bank and need to verify your debit card number and/or account number. The automated voice then states if you do not verify your account information, your account will be shut down within 24 hours.

Do not give any information.

This is a scam that has been circulating Wisconsin. The Wisconsin Department of Consumer Protection is cautioning all people to be aware of this scam. The automated voices on the telephone are not from your financial institutions, but rather are scam artists trying to obtain your account/debit card information to defraud you.

No one from Fox Valley Savings Bank will call or email you requesting to verify personal account information. If you call Fox Valley Savings Bank, we may request to verify certain information — but never your entire account number. If you are ever in doubt of who you are talking to, ask the person if you can call them back and request their phone number. Then call Fox Valley Savings Bank, and we will assist you.