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Frequently Asked Questions

Lotto Scam Alert

Online banking is secure, as long as you carefully manage your personal information.

With every advance in technology, criminals work to find a way around it. We're dedicated to keeping you and all our other customers as safe as possible. But, there are some steps you should take, and some hazards you should be aware of.

Prevent identity theft. Be prepared in case your purse or wallet is stolen.

If you lose (or have stolen) your purse or wallet, you are vulnerable to identity theft so it is real important that you act quickly to do the following:

1. Cancel your credit cards immediately; the key is having the toll free numbers and your card numbers handy. Write them down and keep this where you can find it easily.

   Card Issuer: _____________	Card #: _________________	Telephone #: _____________
   Card Issuer: _____________	Card #: _________________	Telephone #: _____________
   Card Issuer: _____________	Card #: _________________	Telephone #: _____________
   Card Issuer: _____________	Card #: _________________	Telephone #: _____________
   Card Issuer: _____________	Card #: _________________	Telephone #: _____________
   Card Issuer: _____________	Card #: _________________	Telephone #: _____________

2. File a Police Report in the jurisdiction where it was lost or stolen. This proves to credit providers that you were diligent and it is a first step toward an investigation if there is one.
3. Call the 3 national credit reporting organizations immediately to place a fraud alert on your name and Social Security Number. This alert means that any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
   • Equifax: 1-800-685-1111
   • Experian: 1-800-682-7654
   • Trans Union: 1-800-916-8800
4. Call your bank to report any lost checks, debit cards, ATM cards, etc.