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Fraud Center

Fraud Detection

To protect your account, we monitor debit card and ATM transactions for potentially fraudulent activity through EnFact, our fraud detection program.

Free Annual Credit Report

We understand how important it is for you to know and understand your credit score — access your free annual credit report through the provided services.

Security Tips

Follow our tips to keep your online banking information secure. If you suspect that your online banking information has been stolen, immediately follow the steps provided.

Unauthorized Activity

If you notice any unauthorized activity on your account, notify us immediately at (920) 921-7220 in Fond du Lac, (920) 231-1163 in Oshkosh or (920) 324-5528 in Waupun.

Identity Theft

Identity theft occurs when your personal information is stolen and used without your knowledge to commit fraud or other crimes. To report ID theft, follow the steps provided.


Phishing is typically carried out by email spoofing or instant messaging, and it often directs users to enter details at a fake website that are almost identical to the legitimate one.

ID Theft Resources

Follow the tips from the U.S. government and the technology industry to help you stay on guard against internet fraud, secure your computer, and protect your information.

ID Theft Prevention Tips

Identity theft protection and prevention begins with you. To avoid becoming a victim, take a few of the precautionary steps provided here.

Avoid Scams

The best weapon to prevent fraud is knowledge — learn about some of the most common scams to plague our area, including debit card scams, grandparent scams, and more.