Don’t Click. Don’t Reply. Don’t Share.
Scammers pretend to be your bank, a government agency, a business you trust, or even a family member. Their goal is simple: trick you into giving away personal information, passwords, security codes, or money.
The good news? Most phishing scams can be stopped by knowing what to look for.
What is Phishing?
Phishing is when criminals pretend to be someone you trust in order to steal:
- Online banking usernames
- Passwords
- Debit card numbers
- PINs
- Security codes
- Social Security numbers
- Money
These scams often create a false sense of urgency to get you to act before you have time to think.
Three Common Types of Phishing
Email Phishing
Scammers send emails that appear to come from:
These almost always include a dangerous link. Do NOT click on the link.
Text Message (Smishing)
Fake texts may say:
These almost always include a dangerous link. Do NOT click on the link.
Phone Calls (Vishing)
Scammers may pretend to be:
They often spoof phone numbers so Caller ID appears legitimate. Never trust Caller ID alone.
Watch for
The 7 Biggest Red Flags
Unexpected Contact
You weren't expecting the message.
Urgency
"Act immediately." or "Your account will be closed."
Requests for Passwords
No legitimate company should ask for:
Requests to Move Money
No bank will ask you to transfer money to "keep it safe."
Suspicious Links
Links don't match the company website.
Threats
Scammers try to scare you into acting.
Strange Email Addresses
The logo may look real. The sender usually isn't.
What Should I Do If I Clicked?
Stay Calm. Take these steps immediately.
✓ Disconnect from the suspicious website
✓ Change your password
✓ Change passwords anywhere you reused it
✓ Contact FVSBank (1-800-242-7880)
✓ Monitor your accounts
✓ Report unauthorized transactions immediately
Example Scam Messages
Your account has been suspended. Click below to verify immediately.
FVSBank Alert: Unusual activity detected. Verify now: fvs-bank-security.com.
This is the Fraud Department. Read me the security code we just texted you.
Frequently Asked Questions
How do I konw if a message is really from FVSBank?
If you’re unsure, don’t respond. Call FVSBank using the number on the back of your debit card or visit your local branch.
Can scammers fake phone numbers?
Yes. Caller ID can be spoofed, making it appear a call is coming from a trusted organization.
What if I already clicked a link?
Close the page immediately, change your passwords, and contact FVSBank.
Can phishing happen through text messages?
Yes. This is called smishing and is becoming increasingly common.
What if someone asks for my security code?
Never share it.
FVSBank will never ask for your one-time verification code.