Bank confidently. Stay one step ahead of fraud.
Simple security habits can help protect your accounts from fraud, identity theft, and unauthorized access. Use these tips whenever you bank online or through the FVSBank Mobile Banking App
If you think your account has been compromised
Act immediately.
- Contact FVSBank immediately
- Change your Online Banking password
- Review transactions and account changes
- Report a missing debit card
- Update compromised email or device passwords
- Visit the Identity Theft page when personal information may have been stolen
Think something is wrong? Act now.
- Suspicious account activity: 800-242-7880
- Lost or stolen debit card 833-735-1894
- Never share your password, PIN, or security code
Protect Your Login
- Use a unique password
- Never reuse banking passwords
- Enable biometric login
- Turn on MFA
Protect Your Devices
- Update software
- Install apps only from trusted stores
- Lock your phone
- Use antivirus software
Watch for Scams
-
Scammers may:
- Pretend to be from FVSBank
- Ask for your password
- Ask for one-time security codes
- Pressure you to act immediately
Remember: FVSBank will never ask you for your password or security code.
Think your account may be compromised?
Contact FVSBank immediately at 800-242-7880
For a lost or stolen debit card, call 833-735-1894
Five essential protections
Use a unique password
Use a long password or passphrase that you do not use anywhere else. Consider using a password manager,
Use additional verification
Use multi-factor authentication, biometric login, or other security features whenever available. Never share a security code with someone who contacts you unexpectedly.
Bank from trusted devices.
Keep your phone, computer, browser, and banking app updated. Lock your device with a PIN, fingerprint, or facial recognition.
Stop and check unexpected messages
Do not click banking links in unexpected emails or texts. Open the FVSBank app or type the website address directly into your browser.
Review your accounts
Check your transactions regularly and turn on alerts for purchases, transfers, password changes, and other important activity.
FVSBank will never contact you unexpectedly and ask for your Online Banking password, PIN, or one-time security code.
Do not provide the information or approve a login you did not initiate.