Lost or Stolen Card?
Act quickly to protect your account. You can report a lost or stolen FVSBank debit card through the FVSBank Mobile Banking App or by phone.
FVSBank Debit Card
Choose the reporting option that is available to you. Lost or stolen cards can be reported 24 hours a day, seven days a week.
Use the mobile banking app
Lock and report your card directly from your phone in only a few steps.
- Open manage cards
-
Select the affected card
Choose the debit card that is missing. -
Choose report lost or stolen card
Follow the prompts to begin the report. -
Confirm the report
Select the final "Report Card Lost/Stolen" button. -
New card
Your new FVSBank debit card will be mailed to you immediately.
Select "Manage Cards" from the menu on the Accounts home screen.
Report it by phone
Do not have access to the FVSBank Mobile Banking App? Call our toll-free number below.
Contact Your Local Branch
Call during normal business hours for help ordering a replacement card or reviewing your account.
| Toll Free | 1-800-242-7880 |
| Fond du Lac | 920-921-7220 |
| Oshkosh | 920-231-1163 |
| Waupun | 920-324-5528 |